I Download and Install Desing Review 2013 but Is Not Working Properlly

Upgrade or update problems

Boosted assistance or contact us

Install Role 2010 or Office 2007
Contact support

How practise I download and install Function?

If yous're looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Role on your PC or Mac.

If yous want to download and install Office 2013 or Role for Mac 2011, see Install Function 2013 on a PC or Install Part for Mac 2011.

How do I reinstall Office?

If you're reinstalling Part on a different computer than the 1 where you lot originally installed Office, note the post-obit:

For Office 365 subscriptions: You tin can install Role on all your devices and sign in to Office on 5 devices at the same fourth dimension.
For a one-time purchase of Office such as Office Habitation & Business, Office Home & Student, or Role Professional: You can install Office on simply 1 PC or Mac. However, you may transfer Office 2021, 2019, 2016 or 2013 to another estimator that belongs to you if you experience a hardware failure or you buy a new estimator. For more information, run into the Microsoft License Terms for your product, or see this web log post, Office at present transferable.

When you're ready to reinstall Office, sign in at https://world wide web.office.com/signin with the aforementioned Microsoft account yous originally associated with your Function product when you offset installed information technology. You tin also detect installation steps here:

For the latest version of Office, meet Install Office on your PC or Mac.

For Office 2013 or Office for Mac 2011, see Reinstall Part 2013 on a PC or Reinstall Office for Mac 2011.

Problems while trying to install Role

If you encountered a problem while installing Office on a PC, try restarting your computer and so attempting to install Office again. If that didn't help, use this easy gear up tool to uninstall Function completely. After your uninstall is complete, attempt reinstalling Office.

Uninstall Office using easy fix

Select the button beneath to download and install the Role uninstall support tool.

Download
Follow the steps below to download the uninstall support tool according to your browser.

Tip:The tool may take a few minutes to download and install. Afterward completing the installation, the Uninstall Office products window volition open.
Edge or Chrome
- In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open up.
Border (older) or Net Explorer
- At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Firefox
- In the pop-upward window, select Save Fileso from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.
Select the version you want to uninstall, and and then select Next.
Follow through the remaining screens and when prompted, restart your computer.

After you lot restart your estimator, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.

Microsoft 365 | Office 2021 | Office 2019 | Role 2016 | Office 2013 | Function 2010 | Role 2007

If Part still won't install, bank check that your computer meets the system requirements to install Part. For example, you can't install Office on computers running Windows XP or Windows Vista.

If you're still unable to install Office post-obit the steps in Download and install or reinstall Office endeavour using the offline installer.

The Office offline installer may help bypass potential proxy, firewall, antivirus, or Net connection issues that might occur during an Part installation.

For steps to install an offline version of Office, see Utilize the Office offline installer and select the right tab for your version of Office.

Computers running Windows Vista or Windows XP don't meet arrangement requirements to install Role

Y'all tin't install Office 2016 or Office 2013 on computers running Windows Vista or Windows XP every bit these operating systems don't run into the system requirements for Office. Attempting to install Part on a computer running an unsupported operating system will outcome in an fault. (If yous're interested in learning more about the latest version of Windows, see Windows 10 specifications for details.)

If your figurer can't install the total desktop version of Part considering your calculator doesn't come across the system requirements, y'all can try using Part Online in your calculator's browser. See the supported browser department on the system requirements page.

Can I install Office on a Chromebook?

Y'all tin't install the desktop PC or Mac versions of Function on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. Come across Install Microsoft Office on a Chromebook.

You don't desire to install all the Role applications

When yous install Office 2016 or Office 2013, all the applications that came with your particular Office product are installed at the same time. You can't custom select which Office applications you desire to install or not install, nor you lot can't delete individual applications after your installation is complete. However, yous can delete shortcuts to applications yous don't plan to use.

Tip:If y'all discover you need an application that didn't come with your Office product, you have the option to buy a stand-alone application. For example, you may make up one's mind you need Access or Outlook, but those applications weren't included in your product. To buy a stand-alone awarding, go to https://products.office.com/ and do a search for the app you want to buy.

Yous want to install Function on a bulldoze other than the C: drive

You tin can only install Function on the arrangement drive where your operating system is installed. That's ordinarily your C: drive.

Install the 64-bit version of Function instead of the 32-bit version

You may go an error if y'all try to install the 64-bit version of Role and y'all currently take the 32-flake version installed (or vice versa).

Therefore, if y'all previously installed the 32-flake version of Function on your PC, but decide you lot now want the 64-bit version, or vice versa, you'll have to uninstall the bit version you don't want so reinstall the fleck version you exercise want instead. Use this like shooting fish in a barrel gear up to uninstall Part.

Select the push beneath to download the Office uninstall support tool.

Download
Follow the steps to open up the download according to your browser, and when you're prompted in the Application Install window, select Install, and then I agree for the Microsoft Services Understanding.

Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Function products window volition open.
Border or Chrome
- In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Edge (older)
- At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Firefox
- In the pop-upwards window, select Relieve Fileand so from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.
From the Uninstall Office products window, select the version of Role you want to uninstall, and and so select Next.
Follow the prompts on the remaining screens and when prompted, restart your reckoner.

Later you restart your computer, the uninstall tool automatically re-opens to consummate the final pace of the uninstall process. Follow the remaining prompts.

If y'all're looking for the steps to install the 64-fleck version of Function, come across the section, Pace 1: Sign in to download Office.

For Office 2013, run across Install Office 2013 on a PC.

If you're not sure how to decide between 64-bit or 32-bit, encounter Cull the 64-bit or 32-bit version of Office 2016.

Install Role through Microsoft HUP

If your organization subscribes to the Home Apply Program (HUP) find information near how to buy and install Role at, Install or reinstall Part through Microsoft HUP.

I'one thousand a student. How do I install Office?

If you're a student or teacher, and you don't run across an choice to install Role through your institution, you may exist eligible for Office 365 Education, which includes Discussion, Excel, PowerPoint, and OneNote. All yous need to go started is a valid school e-mail accost. For more than data, see Get Office 365 for free.

Known bug with Role and Windows x

See Known problems with Office and Windows 10.

Unsupported operating organization mistake

You run across the following error message after selecting the Install button from office.com/myaccount:

Unsupported Operating System error indicates you can't install Office on your current device

This error can occur if:

Y'all're on a PC and you're trying to install the Mac version of a one-time buy of Part, such every bit Office Home & Student; or you're trying to install the PC version of Part on a Mac.

For solutions to this, see Unsupported operating organisation error when installing Role.
You're trying to install Role on a mobile device, such as an iPad or iPhone, or a Chromebook.

The Install push button available after signing in at office.com downloads the version of Role designed to run on a PC or Mac. To install Office on a mobile device see Set upwardly Role apps and email on a mobile device.

To install Office on a Chromebook, run into Install Function on a Chromebook
You're trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista.

Cheque the arrangement requirements for Office to run into what operating systems are supported.

Office is taking very long to install

If Office is taking a long time to install you may be on a slow connection. See Office is taking long to install or Office hangs at 90% for possible solutions.

You get a KERNEL32.dll error when trying to install Part and other system requirement issues

If y'all're trying to install Role on a computer running Windows XP or Windows Vista, y'all may get an error that says the dynamic library KERNEL 32.dll tin can't be located. This occurs because newer versions of Office aren't supported on these versions of Windows. For more information, run across Why can't I install Office 365, or Function 2019, 2016, or on Windows XP or Windows Vista?

Check that your reckoner meets the minimum arrangement requirements to install Office. See System requirements for Part for a list of additional requirements.

If you're not sure which operating arrangement you lot have, come across Which Windows operating organisation am I running? or Find the Bone X version and build number on your Mac.

If your reckoner can't install the total desktop version of Office considering information technology doesn't run into the system requirements, you tin can try using Office Online in your computer'south browser.

Install push doesn't install Office

If the Install button is grayed out, your Office 365 subscription might have expired. See Renew Part 365 for home.

For other solutions, see Install push doesn't install Office.

I get a "Finish, you should wait to install Office 2016" mistake

This error can occur if you oasis't updated Part 2013 to the latest version or you take a standalone 2013 app which is already included in the newer Part 2016 suite of apps. Encounter Error: Stop, you should wait to install Office 2016. We'll have to remove the following if you continue for steps on how to resolve.

If you connect to an Commutation 2007 mailbox (which reached Terminate of Life on Apr eleven, 2017), you might want to stay on Role 2013 until you upgrade from Exchange 2007. See the following:

Fault: Stop, you should wait to install Office 2016. Y'all won't be able to receive mail from a current mailbox
Commutation 2007 end of support roadmap
Office 2013 is no longer available for installation with an Office 365 subscription

Error messages when installing Function

You might go an error that has a number and maybe some descriptive text. Although the letters are hard to empathize, in that location are often solutions. Try these links if y'all get these errors.

Not every error is listed here. If there's a Learn More than link on the mistake message, select that. If there's no link, allow u.s.a. know what error you got and where yous were in the install process when you received it. Get out the states a comment at the bottom of this page to let the states know more about your effect.

"...Another installation is in progress..." or error codes 0-1018 or 6-30015 when installing Office
"Office (64-bit) couldn't exist installed" error
"Something went wrong" error when y'all endeavor to commencement an Office app
Stop the print spooler service while installing Office
"Unlicensed Product" errors
Nosotros're also upgrading some older apps
Error code 0-3
Error lawmaking 12002-4, 12007-4, or 12152-4
Error lawmaking 30015-6
Error code 30015-1011 (1392) and 30015-iv (1392)
Error code 30029-1011
Error code 30029-four
Error code 30033
Mistake code 30053-4 or 30053-39 when installing a language pack
Fault code 30068
Error code 30094
Mistake code 30102-11, 30102-13, 30103-11, or 30103-xiii
Mistake lawmaking 30125-4 or 30125-1011

Fault code 30143-37
Error code 30145
Error code 30169-22
Error lawmaking 30174-iv
Error code 30174-4-2, 30174-4-5, 30174-4-32, 30174-123, or 30174-183
Error code 30174-4-23, 30174-four-483, or 30174-4-1117
Error lawmaking 30174-4-27
Error code 30175-11
Error code 30180-iv
Mistake lawmaking 30183-4 when installing Role with a Speedport router
Mistake code 3-4
Error codes 0-1011, 30088-1015, or 0-1005
Error code 0xC004C060
Fault 0x8a010101 when you effort to activate Function for Mac 2011
Mistake code 0x80070005
Error code 0x8004FC12

Upgrade or update Office issues

If you have an Office 365 subscription yous already accept the latest version of Office or the most up-to-date aqueduct your Part 365 administrator has gear up. For non-subscription products such as Office Dwelling house & Business, you lot have the selection to subscribe to Office 365 or purchase the latest version. For more information see:

How do I upgrade Office?
How exercise I get the newest features in Office 365?

Upgrade or switch Role 365 plans

It's possible to switch betwixt Office 365 Home, Personal, or Academy, or to switch from an Part 365 home plan to a business concern program. For more than information on how to practice this, run into :

Switch to a different Office 365 for abode subscription
Upgrade Office 365 for home to a business organization subscription

How do I install Office updates?

Keeping Role upward-to-date ensures that y'all have the latest security updates and fixes. For information most installing updates, see Install Office updates.

Where to sign in to Office 365 or My Office Business relationship

Microsoft has more than one kind of Office 365 service and each service has its own sign-in page. Where yous sign in from your web browser depends on which service you're using. Run into Sign in to Office or Office 365.

Yous forgot the business relationship you associated with Role

In most cases, if you have an Office production listed under Function for home you need a Microsoft business relationship to sign in to install Part or manage your Office 365 subscription. If you don't remember what Microsoft account y'all associated Office with, come across I can't recollect the Microsoft business relationship I utilise with Office.

Share your Office 365 Domicile subscription

See How to share your Office 365 Home subscription with up to 4 people.

Cancel a subscription

If you lot want to abolish your subscription, run across Abolish or plow off recurring billing for a Microsoft subscription.

For trial subscriptions, come across Cancel your free trial of Office 365 Home

Troubleshoot activation failures

If yous have an Office 365 plan, to keep information technology active, yous have to sign in at least once every thirty days. If your subscription hasn't expired, Part volition reactivate the subscription the next time you lot log in.

Also see:

Actuate Function
Unlicensed Product and activation errors in Function
A subscription discover appears when I open up an Office 365 application
"Account Notice" appears in Office afterward switching Role 365 plans
Error when installing Office for two different countries

Help with Part product keys

Meet Help with your Part production primal

Deactivate an install

You can actuate Office on up to v computers. If you've used up your five installs and want to install Part on some other calculator, you accept to conciliate an installation. Deactivation doesn't remove Part from the figurer, but you lot can't use Office on that computer until you activate it. See Deactivate an Office 365 install.

Where to install Part on a Mac

If yous're looking for where to install Office on a Mac, encounter Install Part on your PC or Mac.

Download and installation issues on a Mac

For download and installation issues on a Mac, run into What to try if you can't install Office 2016 for Mac.

I tin't discover the apps on my Mac

When you lot install Function 2016 for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add together the Part for Mac app icon to the dock.

Uninstall Office for Mac

Select the version of Office you want to uninstall.

Uninstall Office for Mac
Uninstall Part 2011 for Mac

Activate Function on a Mac

To actuate Function on a Mac, see Actuate Office for Mac

Mac activation issues

To troubleshoot Mac activation issues, see the "Activation" tab on What to try if you lot can't install or activate Role for Mac.

Install updates on a Mac

Microsoft AutoUpdate makes sure your copy of Office will always exist upwardly-to-engagement with the latest security fixes and improvements. To install or check for updates on your Mac, run across Bank check for Office for Mac updates automatically

To check what the latest update is, meet Update history for Office for Mac.

Install Office apps and gear up email on a mobile device (iOS, Android, or Windows telephone or tablet)

The Office apps for Android, iOS (iPhone or iPad), or Windows mobile devices are available to download from the app shop for your device. For details on how to download Office apps and ready them up, select your device from below:

Set Office apps and email on Android
Ready Office apps and email on iOS devices
Prepare Part apps and email on Windows Phone or Fix up Office apps on Windows Phone

You can't gear up upwardly email on your mobile device

For aid with troubleshooting email setup on your phone or tablet, see Troubleshoot electronic mail setup on mobile.

You tin can't edit documents using Role apps on your mobile device

In nigh cases you tin can do basic editing on most of these devices, nevertheless if you have a qualifying Office 365 subscription, yous get access to the apps' actress features. If y'all find you can't brand edits to certain documents, encounter What you lot can do in the Office apps on an Android, iOS, or Windows mobile device with an Office 365 subscription.

Y'all can't discover the Part applications afterward installing Office

If you lot can't notice the Role applications later on installing Function, or yous're not sure your install worked, encounter Can't find Office applications in Windows x, Windows 8, or Windows seven?

Office "stopped working" message appears when y'all start an application

You might meet an "<application> stopped working" error when you attempt to kickoff one of these Part applications: Excel, Give-and-take, Outlook, PowerPoint, Publisher, or Visio. Older versions of add-ins might cause this type of problem.

To resolve, first make sure you installed the latest Role update.

If the awarding still isn't working, try the options in, Why exercise I get a "stopped working" message when I first my Office awarding?

What version of Role am I using?

See What version of Function am I using?

Install older versions of Role

For steps to install or reinstall Office 2010, see Install Part 2010. For Office 2007, see Install Office 2007.

Contact back up

If you're still having trouble installing Office, run across Contact Part Back up.

Attempt this first

Recovery tool didn't help? Select from beneath:

Upgrade or update bug

Business relationship or sign in issues

I can't sign in
I forgot my password

Activation or unlicensed product

Troubleshoot activation failures
Deactivate an install

Additional assistance or contact united states of america

Outlook
Skype for Business
OneDrive for Business
SharePoint
Contact us

How do I download and install or reinstall Function?

If you're looking for the steps to download and install the latest version of Role, see Install Part on your PC or Mac.

After February 28, 2017 you won't exist able to install Part 2013 as part of your subscription. Encounter Office 2013 will no longer be available for installation with an Office 365 subscription for more details including what the Part 365 admin in your organization tin can do if y'all must reinstall Function 2013.

I have a subscription for Project or Visio. How practice I download and install them?

Project and Visio aren't currently supported on a Mac.

To install Project Online Professional or Project Online Premium on your PC, see the section Download and install Projection.

To install Visio Pro for Office 365 on your PC, see Download and install Visio Pro for Office 365.

Later February 28, 2017 y'all won't be able to install Projection 2013 or Visio 2013 as office of your subscription. Run across Office 2013 will no longer be available for installation with an Office 365 subscription for more details including what the Role 365 admin in your organization can exercise if you must reinstall the 2013 versions of Project or Visio.

You lot don't want to install all the Office applications

When yous install Office 365, all the applications that came with your item Office production is installed at the same time. You can't custom select which Office applications you want to install or not install, nor you tin can't delete individual applications after your installation is complete. Withal, you tin delete shortcuts to applications you lot don't plan to use.

Tip:If y'all discover you demand an application that didn't come with your Office product, you accept the choice to purchase a stand-lonely application. For example, yous may decide you lot demand Access or Outlook, but those applications weren't included in your production. To buy a stand-alone awarding, go to https://products.function.com/ and do a search for the stand-alone app you want to buy.

You desire to install Office on a drive other than the C: bulldoze

You can only install Role on the system drive where your operating system is installed. That'south commonly your C: drive.

Install the 64-bit version of Part instead of the 32-flake version

If you previously installed the 32-bit version of Function on your PC, but decide you lot now desire the 64-chip version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office. To uninstall the 32-bit version use this piece of cake set to uninstall Office.

Select the push button below to download the Office uninstall support tool.

Download
Follow the steps to open the download according to your browser, and when you're prompted in the Awarding Install window, select Install, so I concord for the Microsoft Services Understanding.

Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open up.
Edge or Chrome
- In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open up.
Edge (older)
- At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Firefox
- In the pop-up window, select Save Fileand so from the upper-correct browser window, select the downloads arrow > SetupProd_OffScrub.exe.
From the Uninstall Office products window, select the version of Part you want to uninstall, and and so select Next.
Follow the prompts on the remaining screens and when prompted, restart your reckoner.

Later you restart your estimator, the uninstall tool automatically re-opens to complete the final pace of the uninstall process. Follow the remaining prompts.

If you're looking for the steps to install the 64-scrap version of Office, see the department, Stride 1: Sign in to download Part.

If you lot're non certain how to determine between 64-bit or 32-flake, run across Choose the 64-bit or 32-flake version of Office 2016.

Can I install Function on a Chromebook?

Y'all tin can't install the desktop PC or Mac versions of Office on your Chromebook, just depending on your Chromebook yous may be able to install the Office mobile apps. See Install Microsoft Office on a Chromebook.

Problems while trying to install Office

If y'all encountered a trouble while installing Part on a PC, try restarting your computer then attempting to install Office again. If that didn't help, utilize this piece of cake prepare tool to uninstall Office completely. After your uninstall is consummate, endeavour reinstalling Office.

Uninstall Office using easy prepare

Select the button below to download and install the Role uninstall support tool.

Download
Follow the steps beneath to download the uninstall support tool according to your browser.

Tip:The tool may accept a few minutes to download and install. After completing the installation, the Uninstall Part products window volition open up.
Edge or Chrome
- In the lower-lower left corner correct-click SetupProd_OffScrub.exe > Open.
Edge (older) or Internet Explorer
- At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Firefox
- In the pop-up window, select Save Fileand and then from the upper-correct browser window, select the downloads arrow > SetupProd_OffScrub.exe.
Select the version you lot want to uninstall, so select Adjacent.
Follow through the remaining screens and when prompted, restart your computer.

Afterwards you restart your computer, the uninstall tool automatically re-opens to consummate the last footstep of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Role you want to install or reinstall. Close the uninstall tool.

Microsoft 365 | Office 2021 | Role 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

If Office still won't install, bank check that your computer meets the system requirements to install Office. For example, yous can't install Part on computers running Windows XP or Windows Vista.

If you're all the same unable to install Function following the steps in Download and install or reinstall Office try using the offline installer.

The Role offline installer may aid bypass potential proxy, firewall, antivirus, or Net connexion issues that might occur during an Office installation.

For steps to install an offline version of Function, see Utilize the Part offline installer and select the correct tab for your version of Office.

You lot tin can't install Access

If you can't find Access on your estimator even though its included with your Office 365 subscription, endeavor the post-obit in the club listed.

Notation:Admission can only be installed on computers running Windows 7 or subsequently. You lot can't install Access on a Mac.

Update Function

Open an Role awarding, such equally Word or Excel and create a new document.
From the ribbon, select File > Account.
Nether the Product Information section, select Update Options > Update Now.
When the update is complete, click Commencement and look for Access in your listing of apps.

Reinstall Role

Follow the steps in Install Function on your PC or Mac. If y'all need to install the 64-flake version, select the PC step-by-step tab and expand the department, "Install or reinstall an Office for business product."

If yous have problems installing Office, you may need to uninstall it get-go and and so reinstall information technology. See the section above, For problems while installing Office

You lot don't run across an option to install Office, check if you take a license

If y'all're not already signed in, go to http://admin.microsoft.com and sign in with your piece of work or school account.

Note:If you're unable to sign in with your piece of work or school account, you may be signing in to the wrong Part 365 service, see Where to sign in to Role 365.
From the browser header, get to Settings > My app settings > Office 365.
On the My business relationship folio, select Subscriptions.

Yous'll see the services that y'all're licensed to use, such as the latest desktop version of Office, SharePoint Online or OneDrive for Business, and Exchange Online. If you don't come across The latest desktop version of Office in the list (or Projection or Visio if your organization has a programme that includes those applications) your admin probably hasn't assigned an Office license to y'all. If you lot're an admin, run across Assign licenses to users in Office 365 for business organisation. For more information, see What Role 365 business product or license do I have?

If you accept a license, and so y'all're ready to Install Office on your PC or Mac, (or Project Online Desktop Client or Visio Pro for Office 365).

Not all Office 365 subscription plans come with the fully installed Part applications. Run across the bottom of the Part for business column for a list of plans that don't include the Office desktop client. If your organization has ane of these Microsoft 365 plans, the Office 365 admin can switch to a different Office 365 plan or subscription or buy another Office 365 for business subscription for users in an organization who require the total version of Office.

If yous're an admin and you aren't sure what plan you accept, follow the steps in What Role 365 for business subscription do I accept? For a comparing of plans, meet compare small-scale concern plans or compare enterprise plans.

You lot're a student or instructor and don't see an pick to install Office

If you're a educatee or instructor and don't come across an option to install Role, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid schoolhouse email address. For more information, encounter Get Office 365 for free.

Be sure to check the System requirements for Office. For instance, you tin can't install Role on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may all the same be able to utilize Part Online in your computer's browser.

Computers running Windows Vista or Windows XP don't come across system requirements to install Office

You can't install Function 2016 or Office 2013 on computers running Windows Vista or Windows XP equally these operating systems don't meet the system requirements for Office. Attempting to install Office on a figurer running an unsupported operating organization will result in an error. (If you're interested in learning more virtually the latest version of Windows, see Windows 10 specifications for details.)

If your computer tin't install the full desktop version of Office because your calculator doesn't run across the system requirements, y'all can try using Role Online in your computer'due south browser. Come across the supported browser section on the system requirements page.

Office install hangs or is stuck at ninety%

If Office is taking a long time to install you may be on a slow connectedness or you another install or update may be happening in the background. See Office is taking long to install or Office hangs at 90% for possible solutions.

Known bug with Office and Windows x

Come across Known bug with Office and Windows 10.

Install button doesn't install Part

If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business organisation to run across the steps for how to renew information technology.

For other solutions, encounter Install push doesn't install Office.

You get a KERNEL32.dll fault when trying to install Office and other system requirement problems

Check that your computer meets the minimum organization requirements to install Office. See System requirements for Office for a list of additional requirements.

If yous're trying to install Office on a computer running Windows XP or Windows Vista, you may get an fault that says the dynamic library KERNEL 32.dll can't exist located. This occurs considering newer versions of Office aren't supported on these versions of Windows. For more information, come across Why can't I install Role 2013 or Office 2016 on Windows XP or Windows Vista?

If you're not sure which operating system you have, see Which Windows operating system am I running? or Find the Os X version and build number on your Mac.

If your computer tin't install the total desktop version of Office because it doesn't meet the arrangement requirements, you can effort using Office Online in your computer's browser.

I go a "Cease, yous should wait to install Office 2016" error

If yous connect to an Exchange 2007 mailbox (which reached End of Life on April xi, 2017), you might want to stay on Office 2013 until you lot upgrade from Commutation 2007. See the following:

Error: Cease, you should wait to install Office 2016. You won't be able to receive mail from a electric current mailbox
Substitution 2007 end of support roadmap
Part 2013 is no longer available for installation with an Office 365 subscription

Error messages when installing Office

You might go an fault that has a number and mayhap some descriptive text. Although the messages are hard to empathize, in that location are often solutions. Try these links if you become these errors.

Not every error is listed here. If in that location's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you lot were in the install process when y'all received it. Get out the states a comment at the lesser of this folio to let u.s.a. know more about your upshot.

"...Another installation is in progress..." or error codes 0-1018 or 6-30015 when installing Office
"Role (64-bit) couldn't be installed" error
"Something went incorrect" error when you attempt to start an Office app
Finish the impress spooler service while installing Office
"Unlicensed Product" errors
Nosotros're too upgrading some older apps
Error lawmaking 0-three
Error code 12002-iv, 12007-four, or 12152-4
Error code 30015-vi
Error code 30015-1011 (1392) and 30015-4 (1392)
Error code 30029-1011
Fault code 30029-iv
Error code 30033
Error code 30053-four or 30053-39 when installing a language pack
Error code 30068
Fault code 30094
Mistake code 30102-11, 30102-13, 30103-xi, or 30103-13
Error code 30125-4 or 30125-1011

Fault code 30143-37
Fault lawmaking 30145
Error code 30169-22
Error code 30174-4
Error code 30174-4-2, 30174-4-5, 30174-4-32, 30174-123, or 30174-183
Error code 30174-4-23, 30174-4-483, or 30174-4-1117
Error code 30174-4-27
Error code 30175-11
Error code 30180-4
Error code 30183-4 when installing Office with a Speedport router
Error code 3-four
Error codes 0-1011, 30088-1015, or 0-1005
Error code 0xC004C060
Error 0x8a010101 when you lot try to activate Function for Mac 2011
Mistake code 0x80070005
Fault code 0x8004FC12

Upgrade to Office 2016

If you're on an Microsoft 365 subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft 365. See Upgrade to Office 2016 using Role 365 for concern.

How do I install Office updates?

Office up-to-date ensures that you lot take the latest security updates and fixes. If your admin has given y'all permission to install updates, see Install Function updates.

You're having trouble signing in

Tip:You can download and run the Microsoft Support and Recovery Banana to perform automated tests and recovery deportment that assistance place and fix sign in problems.

Microsoft has more than one kind of Part 365 service and each service has its own sign-in page. Where you sign in depends on which service you lot're using.

Sign in with your work or schoolhouse account at https://www.function.com/signin. This is the account that you created or someone in your organization created on your behalf.

If yous use Office 365 operated by 21Vianet in Cathay, sign in with your work or school username and password at:

https://login.partner.microsoftonline.cn

If you use Part 365 Germany, sign in with your work or schoolhouse username and password at:

https://portal.office.de

For more information about accounts, see Where to sign in to Function 365 or What is my user ID and why exercise I need information technology for Office 365 for business concern?

Y'all forgot your countersign

If yous've forgotten the password for the work or school account you use with Office 365, you can reset information technology at, https://passwordreset.microsoftonline.com/ or contact your arrangement's administrator.

Activation or unlicensed product bug

If yous take an Office 365 plan, to keep information technology active, you have to sign in at least once every thirty days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in.

Troubleshoot activation failures

As an Role 365 for business user, you tin can download Microsoft Support and Recovery Banana to help you prepare activation problems.

Select the download push button and install the Microsoft Support and Recovery Assistant.

Download
Follow the steps below to download the support tool co-ordinate to your browser.

Tip:The tool may take a few minutes to download and install. Afterward completing the installation, the Application Install window will open.
Edge or Chrome
- In the lower-lower left corner right-click SetupProd_Act.exe > Open up.
Edge (older) or Net Explorer
- At the lesser of the browser window, select Run to launch the SetupProd_Act.exe.
Firefox
- In the pop-upward window, select Save Fileand then from the upper-right browser window, select the downloads arrow > SetupProd_Act.exe.
When the Awarding Install window appears, yous volition be asked if yous desire to install this application. Select Install to continue.
Follow through the remaining screens to complete the installation.

If that tool doesn't resolve your issue or you recently switched plans and now get an unlicensed product error or tin can't use your Function applications, see Unlicensed Product and activation errors in Office.

If activation failures began after you upgraded to Windows ten, see Office error lawmaking 0x8004FC12 when activating Office.

Deactivate an install

You can activate Office on up to v computers. If you've used upwards your five installs and desire to install Office on another figurer, you lot have to deactivate an installation. Deactivation doesn't remove Function from the estimator, but y'all tin't use Office on that estimator until you activate it.

If y'all're an Office 365 user, do the following to deactivate an installation.

Go to https://admin.microsoft.com/Business relationship/#home. If prompted, sign in with your work or school business relationship.
From the Install status tile, select Manage installs.
Under Install status, select Deactivate to deactivate the Office installations you no longer use.

For more than data, see Deactivate Office 365 if you come across a "limit reached" error.

Where exercise I install Office for Mac?

If you're looking for steps describing how to install Office on a Mac, encounter Install Function on your PC or Mac. Office recognizes what operating system you're using so make sure you're on your Mac when you lot click Install to begin the install procedure.

Download and installation issues on a Mac

For download and installation issues on a Mac, come across What to try if you tin't install Office 2016 for Mac.

I can't find the apps on my Mac

When you install Function for Mac, the app icons aren't automatically added to the dock. To add together to the dock, elevate the app icon from the Launchpad or the Applications folder. See Add together the Role for Mac app icon to the dock.

Uninstall Office for Mac

Come across Uninstall Office for Mac for instructions on uninstalling the Function apps.

Activate Function 2016 on a Mac

To actuate Part on a Mac, see Actuate Office for Mac

Mac activation issues

To troubleshoot Mac activation issues, run across the "Activation" department in What to try if yous tin't install or activate Part 2016 for Mac.

Install updates on a Mac

If your admin has given y'all permission to install updates, the Microsoft AutoUpdate makes certain your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or cheque for updates on your Mac, see Cheque for Part for Mac updates automatically.

To check what the latest update is, see Update history for Part 2016 for Mac.

Install Role apps and set up upward email on a mobile device (iOS, Android, or Windows phone or tablet)

The Office apps for Android, iOS (iPhone or iPad), or Windows mobile devices are available to download from the app store for your device. For details on how to download Role apps and fix them up, select your device from below:

Set up Office apps and email on Android
Set up Office apps and email on iOS devices
Ready Office apps and email on Windows Phone or Prepare Office apps on Windows Telephone

You tin can't fix email on your mobile device

For aid with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile.

You can't edit documents using Function apps on your mobile device

In almost cases you can practice basic editing on near of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' actress features. If you discover you lot tin can't make edits to sure documents, meet What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Function 365 subscription.

You can't find the Part applications after installing Office

Encounter Tin can't observe Office applications in Windows ten, Windows 8, or Windows seven?

You recently switched Office 365 plans and now become messages you tin can't use Office

When you install Office it'due south automatically linked to your Office 365 plan. This ways if you lot or the users in your organization see Business relationship Detect or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office 365 programme, then uninstall the version that came with the previous program. Use this easy fix tool to uninstall Role and then follow the steps to reinstall Function.

Select the button below to download and install the Office uninstall support tool.

Download
Follow the steps beneath to download the uninstall back up tool according to your browser.

Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window volition open.
Edge or Chrome
- In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.
Edge (older) or Net Explorer
- At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.
Firefox
- In the popular-up window, select Salve Fileand then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.
Select the version you want to uninstall, and and then select Next.
Follow through the remaining screens and when prompted, restart your computer.

Afterwards you restart your calculator, the uninstall tool automatically re-opens to consummate the concluding step of the uninstall process. Follow the remaining prompts.
Select the steps for the version of Office y'all want to install or reinstall. Close the uninstall tool.

Microsoft 365 | Function 2021 | Role 2019 | Office 2016 | Function 2013 | Role 2010 | Part 2007

Office "stopped working" bulletin appears when you lot start an application

You lot might see an "<application> stopped working" fault when you try to first Role applications: Excel, Discussion, Outlook, PowerPoint, Publisher, or Visio. Older versions of add together-ins might cause this blazon of problem.

To resolve, first make sure y'all installed the latest Role update.

If the application all the same isn't working, attempt the options in, Why do I get a "stopped working" message when I outset my Office application?

You don't know what Role 365 product or license you have

If you're non already signed in, go to http://admin.microsoft.com and sign in with your work or schoolhouse account.

If you use Office 365 operated past 21Vianet in China, sign in with your work or school username and password at https://login.partner.microsoftonline.cn.

If y'all employ Office 365 Frg, sign in with your work or school username and password at https://portal.part.de.
From the browser header, get to Settings > My app settings > Office 365.
On the My account page, select Subscriptions.

There you'll run across the services that you're licensed to use, such every bit the latest desktop version of Office, SharePoint Online or OneDrive for Business, and Exchange Online. If you lot don't see The latest desktop version of Office in the list, your admin probably hasn't assigned an Role license to you.

If you lot're an admin, meet Assign licenses to users in Office 365 for business.

For more information, come across What Office 365 business product or license do I take?

Troubleshoot help for Outlook, Skype for Business, OneDrive for Business organization, or SharePoint

The content of this commodity is specific to Office installation problems. Effort these articles if yous're looking for troubleshooting assist for these Office 365 services:

Outlook Help
Skype for Business Help
OneDrive for Business Help
SharePoint

Contact us

If you lot're all the same having trouble installing Part, contact your Function 365 admin. If your admin can't find a solution for you lot later using the data on the Role 365 admin tab, he or she tin can contact back up on your behalf. You can besides try the Community forums.

Endeavor this first

To assistance with problems you may see when installing Role, download the Back up and Recovery Assistant for Office 365 tool.

Recovery tool didn't aid? Select from beneath:

Admins should also run into the Office for business tab for more general Office installation issues.

I'thou an Office 365 admin and don't have an option to install Office, Project, or Visio

When you first sign upwardly for Role 365 for business and you endeavor to install Role (or Project or Visio if you likewise have a subscription for those apps) y'all might see a message that says you lot can't install Office considering y'all don't take a license. This could happen because of a filibuster between your initial sign in and Office 365 for business concern setting up your surroundings. Endeavor signing out of Office 365 and then signing back in.

It could likewise happen because you haven't assigned a license to yourself or your users. Do the following to check your licenses.

Cheque that you take a license

If yous're not already signed in, go to http://admin.microsoft.com and sign in with your work or schoolhouse account.

Note:If yous're unable to sign in with your piece of work or schoolhouse account, you may exist signing in to the wrong Office 365 service, meet Where to sign in to Office 365.
From the browser header, go to Settings > My app settings > Part 365.
On the My account page, select Subscriptions.

You'll run across the services that you're licensed to apply, such as the latest desktop version of Office, Projection, Visio, SharePoint Online or OneDrive for Business, and Commutation Online. If you don't see The latest desktop version of Office in the list (or Project or Visio if you bought plans with those applications), see Assign licenses to users in Office 365 for business.

Not all Office 365 subscription plans come with the fully installed Office applications. Meet the bottom of the Function for business column for a list of those plans that don't include an installed version of Office. If your arrangement has one of these Microsoft 365 plans, as the admin, you lot can switch to a unlike Part 365 programme or subscription, or in addition to the subscription you lot already accept, buy another Function 365 for business subscription for those users who require the full version of Part.

If you're not certain what programme yous have, follow the steps in What Office 365 for business organization subscription do I have? For a comparison of plans, see Office for business organisation.

I recently switched Office 365 plans and at present go messages I tin't employ Office

If you or the users in your system see Account Observe or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office 365 plan, and then uninstall the version that came with the previous plan. Learn how in "Account Find" appears in Office after switching Function 365 plans.

Role is taking very long to install

If you or your users detect Role is taking a very long time to install, try installing using an offline installation. Encounter Use the Office 2016 offline installer and select the Part for business tab. These steps testify yous how to download the installer file which you can then use to install Office offline on a PC at your convenience.

How practise I install the latest version of Office on more than than five computers?

Yous tin actuate Office on up to 5 computers per user. If a user needs to install Role on a sixth calculator, y'all take to deactivate an installation. Deactivation doesn't remove Function from the calculator, but yous can't use Function on that computer until you actuate it. Come across Conciliate Office 365 if yous encounter a "limit reached" fault.

How do I become the rest of my organization gear up with Part 365 for business organisation?

To help you lot set up your organization, see Fix up Office 365 for concern – Admin Help.

Upgrade users in my organisation to the latest version of Role

If individuals in your organization are using an older version of Role, we recommend you upgrade to the latest version. Run across Upgrade users to the latest Office client.

How do I deploy Office to multiple computers in my organisation?

If you're an IT Pro and you want to deploy Office in your organization, use the Office Deployment Tool to download the Office software to your local network. You lot then deploy Office by using the software deployment method you typically use.

You tin can also cull to take users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves.

How do I manage licenses for people in my organization?

Users demand licenses to install Office and to utilise Outlook, SharePoint Online, Lync Online, and other services. As the Role 365 for business admin, you're responsible for Managing user software in Office 365. You lot assign licenses to new users when creating new accounts, or add together licenses to existing users, see Assign licenses to users in Office 365 for business. To remove licenses from users, see Remove licenses from users in Role 365 for business.

If you need more than licenses, see Purchase licenses for your Office 365 for business organisation subscription. To remove a license from your subscription, meet Remove licenses from your Office 365 for business organisation subscription.

Activate volume license editions of Office

There are two types of activation methods for volume editions of Microsoft Part: Multiple Activation Key (MAK) and Key Management Service (KMS). For help activating these editions, see Activate volume editions of Office.

View status of your services

As an Office 365 admin, you tin check Function 365 service wellness.

Troubleshooting assist for Outlook, Skype for Concern, or OneDrive for Business

This article is for Office installation problems. The links below are specific to admins looking for troubleshooting assistance with these Function 365 services. For more general (non admin specific) help in these areas, see the Boosted help department on the Office for Business tab of this topic.

Outlook (for email issues)
Skype for Business
OneDrive for Business
SharePoint sites

Contact support

If you're still having issues, admins can Contact Function 365 for business concern support.

whitworthpubilty.blogspot.com

Source: https://support.microsoft.com/en-us/office/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2